I heard the most incredible radio documentary yesterday. In 000 Ambulance you get to listen in on phone calls coming into Victoria's 000 (Australians call 000, not 911) emergency call centres.
These calls are harrowing.
A man calls from his backyard after poking his eye OUT of the socket with a shovel.
A husband calls in his wife's stroke.
Heroin users resuscitate an overdosed mate.
Onlookers help out a victim of a baseball bat attack.
But this Radio Eye documentary isn't voyeurism. We hear from some of the emergency call takers and find out how they cope with these calls.
How would you deal with a SIDS call?
Here's a link to the podcast of this hour of stunning radio.